Hi, I’m Steve, and thank you for visiting my website

I‘ve been employed within various aspects of the automotive repair industry all of my career (over 40 years), but in fact I’ve been around vehicle repairs for even longer. My Dad was a vehicle mechanic for his entire working life, and ran the garage that my grandad opened in Portsmouth for several years, during the late 1940s and early 1950s. From an early age I was helping my Dad, whenever possible, with the cars that he was repairing.

Professional Experience

March 2014 to October 2025: Third Party Relationship Manager at Motability Operations Ltd. Managing de-fleet vehicle refurbishment activities with external suppliers, prior to remarketing.

January 2012 to October 2014: Head of Accident Management at Northgate Vehicle Hire. Managing damaged vehicle repair and associated expenditure recovery operations.

June 2005 to December 2011: Operations Manager at BT Fleet Ltd. Managing light/heavy vehicle and plant maintenance/repair scheduling, driver help desk, accident reporting & engineering, and vehicle hire activities.

November 1988 to June 2005: National Engineering Manager/Control Centre Manager/Senior In-House engineer/Field based Inspecting Engineer/Assessor at AXA Insurance. Managing damaged vehicle inspection and repair operations, total loss negotiations, and salvage disposal activities.

September 1981 to November 1988: Body Repair Estimator/Service Reception Engineer/Light Vehicle Technician at Hendy Ford in Portsmouth.

Professional Qualifications

Member of the Institute of the Motor Industry (MIMI)

Member of the Institute of Automotive Engineer Assessors (M Inst. AEA)

Member of the Federation Internationale des Expert en Automobiles (MFIEA)

Certificate of Professional Competence (CPC) in National Haulage Management

BTEC National Certificate as a Light Vehicle Technician

City & Guilds certificates in Motor Vehicle Craft Studies